Main FAQ
FAQ
How are the items shipped?

We typically ship with United States Postal Services (USPS). Expect the items to arrive in 5-9 business days. Delays may arise on large orders and orders placed during the holiday seasons.

 
Do you accept returns?

We do not accept returns. Please make sure you are certain before placing your order.

 
What payment process are you using?

We are using PayPal for the shopping cart and payment process. We are PayPal Verified. Visit www.paypal.com for more info.

 
Are these factory made?

No. These are all made to order and packaged by me.

 
Can we request a character?

Feel free to email me your request. We also create charcters to match your pet.

 
Are there large quantity discounts?

If you are looking to purchase large quantities for events such as weddings, parties, birthdyas, etc., please email us. We will get back to you promptly with the discounted pricing and creation time.

 
Are these safe for kids?

As with any small object, these items can be choking hazards. Please be responsible and keep them out of reach of children who may swallow them. The pins do have sharp points, so be careful. Let’s keep everyone safe.